Terms & conditions

Orders

An order is confirmed once you receive our confirmation. We may cancel if a piece sells out or a price is clearly wrong, with a full refund.

Prices are in EGP including tax. Shipping, wrap and engraving fees are shown before payment.

You are responsible for checking engraving text before paying. Engraved items are non-returnable except for defects.

Within 14 days for unused items. Refunds go to the original method within 7 working days of receipt.

Screen colours may vary slightly. We're not liable for damage from misuse or chemical exposure.

Last updated: November 2026